The Theory of Constraints

Understanding the Theory of Constraints: A Complete Business Guide

The Theory of Constraints (TOC) is an operational management approach developed by Dr. Eliyahu M. Goldratt and introduced in 1984. It was designed around the idea that complex systems are inherently simple and can tie all of the troubles they experience down to a single root conflict. For his approach Dr. Goldratt maintained that the […]

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The TOC Thinking Process: A Strategic Approach to Business Problem Solving

The TOC Thinking Process is an interactive, logic-based approach to problem solving that can be applied to the most complex of systems. We as people often don’t think through issues to the extent that we should. The Thinking Process brings to light the assumptions we make in our thinking habits, and illustrates the ramifications of

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conflict cloud assumptions

How to Use Conflict Clouds for Business Problem Resolution

Every business has a conflict that won’t resolve. You keep investing in marketing, but cash is tight, so you pull back, so growth stalls, so you invest again. You know you need to hire, but you can’t afford to until revenue grows, and revenue won’t grow until you hire. These aren’t bad decisions. They’re conflict

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